| What equipment do I need to view the clips? | You need a Windows 3.1 or Windows 95 PC, or a Power Macintosh, along with either Netscape 2.0 or greater, or Microsoft's Internet Explorer v3.0. You also need sound capabilities, and your monitor must display at least 256 colors. Thousands or millions of colors will give you even better results. |
| What connection speed do I need? | You need to be connected to the Web at 28.8k or faster to see the clips without interruption. |
| Can I watch the clips if I only have a 14.4k modem? | Yes, but the video and audio will pause from time to time. When it's all finished, just click the 'Play' button on the lower right corner of the video or click 'Reload' and it will replay the clip at full speed without interruption from your browser's disk cache (make sure your browser is using a disk cache). |
| Even though I have a 28.8k connection, the video pauses from time to time. How can I fix this? | Let the clip play once (including pauses) and then click the 'Play' button on the lower right corner of the video or click 'Reload' and it will replay at full speed without interruption. |
| Why don't the lips exactly match up with the lip movements on the interview clips? | Hey, this is the Internet! Seriously, we think it's pretty amazing that Vivo compresses video and audio so well. Of course, the clips don't contain 24 or 30 frames per second, and that's why things sometimes are out of synch. |
| Why do you sometimes offer more than one version of a clip on the site? | Most movie trailers have lots of movement and we wanted to provide higher resolution clips for visitors who have an ISDN or T-1 connection to the Internet. Remember, if you have a 28.8k connection to the Web, you can still view the better quality trailers. Just view them once (with lots and lots of pauses) and then click the 'Play' button on the lower right corner of the video or click 'Reload' and it will replay from your browser's disk cache at full speed without interruption. |
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